Phone System Outcomes

Phone-system outcomes define what an agent can apply after a phone call.

An outcome can:

• Leave a plain outcome label for reporting.
• Send a customer-configured webhook.
• Add the contacted person to a smart list.
• Remove the contacted person from all smart lists or selected smart lists.

List Outcomes

$
curl https://api.sailorhq.io/phone-system/outcomes \
>
  -H "Authorization: Bearer $SAILOR_API_TOKEN"

Create An Outcome

$
curl https://api.sailorhq.io/phone-system/outcomes \
>
  -X POST \
>
  -H "Authorization: Bearer $SAILOR_API_TOKEN" \
>
  -H "Content-Type: application/json" \
>
  -d '{
>
    "outcome_name": "Interested",
>
    "destination_type": "smart_list",
>
    "destination_id": "00000000-0000-4000-8000-000000000000"
>
  }'

Use the API Reference for the complete request schema, including update and delete operations.