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# List phone-system outcomes

GET https://api.sailorhq.io/phone-system/outcomes

Returns the configured outcomes agents can apply after a phone call for the credential's workspace.

Reference: https://docs.sailorhq.io/api-reference/phone-system/list-phone-system-outcomes

## Authentication

- `Authorization` header (bearer token, required) — Workspace API key created in Sailor Settings > Integrations > API access.

## Response

### 200

Outcomes for the credential's workspace.

- `ok` (true, required)
- `outcomes` (list of PhoneSystemOutcomesGetResponsesContentApplicationJsonSchemaOutcomesItems, required)
- `disposition_popup_enabled` (boolean, required)

## Errors

### 401 Unauthorized Error

Authentication failed.

- `type` (string, required)
- `title` (string, required)
- `status` (integer, required)
- `code` (enum, required)
  - Allowed values: `unauthorized`, `insufficient_scope`, `invalid_request`, `payload_too_large`, `unsupported_media_type`, `feature_not_available`, `resource_not_found`, `resource_conflict`, `integration_not_connected`, `integration_reauthorization_required`, `missing_idempotency_key`, `request_in_progress`, `idempotency_key_reused`, `rate_limit_exceeded`, `temporarily_unavailable`
- `request_id` (string, required)
- `detail` (string, required)

### 403 Forbidden Error

The credential lacks the required scope.

- `type` (string, required)
- `title` (string, required)
- `status` (integer, required)
- `code` (enum, required)
  - Allowed values: `unauthorized`, `insufficient_scope`, `invalid_request`, `payload_too_large`, `unsupported_media_type`, `feature_not_available`, `resource_not_found`, `resource_conflict`, `integration_not_connected`, `integration_reauthorization_required`, `missing_idempotency_key`, `request_in_progress`, `idempotency_key_reused`, `rate_limit_exceeded`, `temporarily_unavailable`
- `request_id` (string, required)
- `detail` (string, required)

### 404 Not Found Error

Phone-system outcomes are not enabled for this workspace.

- `type` (string, required)
- `title` (string, required)
- `status` (integer, required)
- `code` (enum, required)
  - Allowed values: `unauthorized`, `insufficient_scope`, `invalid_request`, `payload_too_large`, `unsupported_media_type`, `feature_not_available`, `resource_not_found`, `resource_conflict`, `integration_not_connected`, `integration_reauthorization_required`, `missing_idempotency_key`, `request_in_progress`, `idempotency_key_reused`, `rate_limit_exceeded`, `temporarily_unavailable`
- `request_id` (string, required)
- `detail` (string, required)

### 429 Too Many Requests Error

Rate limit exceeded.

- `type` (string, required)
- `title` (string, required)
- `status` (integer, required)
- `code` (enum, required)
  - Allowed values: `unauthorized`, `insufficient_scope`, `invalid_request`, `payload_too_large`, `unsupported_media_type`, `feature_not_available`, `resource_not_found`, `resource_conflict`, `integration_not_connected`, `integration_reauthorization_required`, `missing_idempotency_key`, `request_in_progress`, `idempotency_key_reused`, `rate_limit_exceeded`, `temporarily_unavailable`
- `request_id` (string, required)
- `detail` (string, required)

### 503 Service Unavailable Error

The API is temporarily unavailable.

- `type` (string, required)
- `title` (string, required)
- `status` (integer, required)
- `code` (enum, required)
  - Allowed values: `unauthorized`, `insufficient_scope`, `invalid_request`, `payload_too_large`, `unsupported_media_type`, `feature_not_available`, `resource_not_found`, `resource_conflict`, `integration_not_connected`, `integration_reauthorization_required`, `missing_idempotency_key`, `request_in_progress`, `idempotency_key_reused`, `rate_limit_exceeded`, `temporarily_unavailable`
- `request_id` (string, required)
- `detail` (string, required)

## Types

### PhoneSystemOutcomesGetResponsesContentApplicationJsonSchemaOutcomesItems

- `outcome_id` (string, required)
- `outcome_name` (string, required)
- `outcome_type` (enum, required)
  - Allowed values: `action`, `disposition`
- `order` (integer, required)
- `destination_type` (enum, required)
  - Allowed values: `none`, `smart_list`, `dncl`, `remove_from_smart_list`
- `destination` (PhoneSystemOutcomesGetResponsesContentApplicationJsonSchemaOutcomesItemsDestination, required, nullable)
- `webhook_url` (string, required, nullable)
- `created_at` (string, required)
- `updated_at` (string, required)

### PhoneSystemOutcomesGetResponsesContentApplicationJsonSchemaOutcomesItemsDestination

- PhoneSystemOutcomesGetResponsesContentApplicationJsonSchemaOutcomesItemsDestination0
- PhoneSystemOutcomesGetResponsesContentApplicationJsonSchemaOutcomesItemsDestination1
- PhoneSystemOutcomesGetResponsesContentApplicationJsonSchemaOutcomesItemsDestination2

### PhoneSystemOutcomesGetResponsesContentApplicationJsonSchemaOutcomesItemsDestination0

- `destination_type` ("smart_list", required)
- `destination_id` (string, required)
- `destination_name` (string, required, nullable)

### PhoneSystemOutcomesGetResponsesContentApplicationJsonSchemaOutcomesItemsDestination1

- `destination_type` ("dncl", required)
- `destination_id` (string, required)
- `destination_name` (string, required, nullable)

### PhoneSystemOutcomesGetResponsesContentApplicationJsonSchemaOutcomesItemsDestination2

- `destination_type` ("remove_from_smart_list", required)
- `selection` (PhoneSystemOutcomesGetResponsesContentApplicationJsonSchemaOutcomesItemsDestinationOneOf2Selection, required)
- `destination_ids` (list of string, required)
- `destination_names` (list of string, required)
- `destination_name` (string, required, nullable)

### PhoneSystemOutcomesGetResponsesContentApplicationJsonSchemaOutcomesItemsDestinationOneOf2Selection

- "all"
- "selected"

## Examples

**Response**

```json
{
  "ok": true,
  "outcomes": [
    {
      "outcome_id": "00000000-0000-4000-8000-000000000001",
      "outcome_name": "Interested",
      "outcome_type": "disposition",
      "order": 10,
      "destination_type": "none",
      "destination": null,
      "webhook_url": null,
      "created_at": "2026-08-07T00:00:00.000Z",
      "updated_at": "2026-08-07T00:00:00.000Z"
    }
  ],
  "disposition_popup_enabled": true
}
```

**SDK Code**

```python Phone system_listPhoneSystemOutcomes_example
import requests

url = "https://api.sailorhq.io/phone-system/outcomes"

headers = {"Authorization": "Bearer <token>"}

response = requests.get(url, headers=headers)

print(response.json())
```

```javascript Phone system_listPhoneSystemOutcomes_example
const url = 'https://api.sailorhq.io/phone-system/outcomes';
const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go Phone system_listPhoneSystemOutcomes_example
package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.sailorhq.io/phone-system/outcomes"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby Phone system_listPhoneSystemOutcomes_example
require 'uri'
require 'net/http'

url = URI("https://api.sailorhq.io/phone-system/outcomes")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body
```

```java Phone system_listPhoneSystemOutcomes_example
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.get("https://api.sailorhq.io/phone-system/outcomes")
  .header("Authorization", "Bearer <token>")
  .asString();
```

```php Phone system_listPhoneSystemOutcomes_example
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('GET', 'https://api.sailorhq.io/phone-system/outcomes', [
  'headers' => [
    'Authorization' => 'Bearer <token>',
  ],
]);

echo $response->getBody();
```

```csharp Phone system_listPhoneSystemOutcomes_example
using RestSharp;

var client = new RestClient("https://api.sailorhq.io/phone-system/outcomes");
var request = new RestRequest(Method.GET);
request.AddHeader("Authorization", "Bearer <token>");
IRestResponse response = client.Execute(request);
```

```swift Phone system_listPhoneSystemOutcomes_example
import Foundation

let headers = ["Authorization": "Bearer <token>"]

let request = NSMutableURLRequest(url: NSURL(string: "https://api.sailorhq.io/phone-system/outcomes")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "GET"
request.allHTTPHeaderFields = headers

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```